Terms & Conditions - Banbury Water Softeners

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    • Terms & Conditions

    Last updated: 17th November 2025

    Introduction

    Welcome to Banbury Water Softeners Ltd (“we”, “our”, “us”).
    By purchasing products or services from us, you agree to be bound by these Terms & Conditions.

    Company Information

    Banbury Water Softeners Ltd

    Unit 5, Swan Industrial Estate, Banbury, Oxon, OX16 5DH

    01295 261445

    info@banburywatersofteners.co.uk

    Company Registration – 4791188

    VAT number – 486 0950 19

    Products & Services

    We provide water-softening systems, filtration products, installation services, servicing and maintenance plans.

    Product descriptions are provided in good faith; images are illustrative.

    Pricing & Payment

    • All prices are in GBP and include VAT unless stated otherwise
    • Payment options: credit/debit card, bank transfer
    • Full payment is required before dispatch/installation unless agreed otherwise

    Governing Law

    These terms fall under UK law.

    “I have been a customer for 15 years and can say that BWS have excellent after-sales service, proven again today! Thank you”

    Mike Tadman

    “Very happy with the new Twintec S3 water softener, has made a positive effect on my skin within a short space of time; Richard provided us with the necessary details and helped arrange the installation within a couple of days; our installer Steve was very friendly and tidy, very happy with the end result and would certainly recommend.”

    Kar Shing Ho

    “11 years on and our softener is still going strong and the block salt deliveries are very reliable. We are still enjoying using less soap and detergent, easy cleaning of sinks and bathrooms and no eczema flare ups. I can highly recommend Banbury Water Softeners.”

    Michelle Sutton

    “We have just moved into a brand new home and had a water softener fitted. In the first 2 days our shower screens were getting marked from the hard water. After the softener was fitted, Oh Wow, what a difference. Can’t recommend these guys enough. Professional, tidy and nice people to do business with.”

    Alan Trew

    “I have a BWS softener and recently replaced my old machine. The service received from both the engineer and the office staff is always prompt, helpful and reliable.”

    Merian Norcross